CONTACT US BY PHONE
We're happy to help! Real, live customer support based right here in the U.S.A. Please feel free to contact us with any questions or comments you may have concerning your Hanes.com order or any of our products or services. We're here to ensure that your shopping experience is enjoyable, start to finish.
FOR ONLINE PURCHASES
To Ask About an Online Order:
Phone Toll Free 1-800-503-6702
7 days a week, 8am - midnight (ET)
To Contact Customer Service:
Phone Toll Free 1-800-832-0594
M-F 8 a.m. – Midnight Eastern Time
Sat. 8 a.m. - 4 p.m. Eastern Time
Español: 1-800-503-4657
llame gratis de lunes a viernes 8am a 12am y sábado 8am a 4pm (horas del este).
FOR CATALOG PURCHASES
To Place a Catalog Order:
Phone Toll Free 1-800-254-1545
7 days a week, 8am - midnight (ET)
To Fax Your Catalog Order:
Fax 1-888-245-2353
FOR RETAIL PURCHASES
For questions regarding a purchase you made at a retail store or to arrange the return of a Hanes product you purchased at a retail store:
Contact Retail Customer Service 1-800-994-4348
Monday-Friday 9 a.m. – 4:30 p.m. EST
FOR RETAILERS INTERESTED IN SELLING HANES PRODUCTS
Phone Toll Free 1-888-246-5534
M-F 8 a.m. – 5 p.m. Eastern Time
