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CONTACT US BY PHONE

We're happy to help! Real, live customer support based right here in the U.S.A. Please feel free to contact us with any questions or comments you may have concerning your Hanes.com order or any of our products or services. We're here to ensure that your shopping experience is enjoyable, start to finish.

For Shopping Assistance:
Phone Toll Free 1-800-503-6702

7 days a week, 8am - midnight (ET)
 

To Contact Customer Service (delivery questions/returns):
Phone Toll Free 1-800-832-0594
M-F 8 a.m. – Midnight Eastern Time
Sat. 8 a.m. - 4 p.m. Eastern Time

Español: 1-800-503-4657
llame gratis de lunes a viernes 8am a 12am y sábado 8am a 4pm (horas del este).

FOR RETAIL PURCHASES
For questions regarding a purchase you made at a retail store or to arrange the return of a Hanes product you purchased at a retail store:
Contact Retail Customer Service 1-800-994-4348
Monday-Friday 9 a.m. – 4:30 p.m. EST

FOR RETAILERS INTERESTED IN SELLING HANES PRODUCTS
Phone Toll Free 1-888-246-5534
M-F 8 a.m. – 5 p.m. Eastern Time