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Take An Extra 25% Off Clearance
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Contact Us By Phone

We're happy to help! Live customer support is based here in the U.S.A. Please feel free to contact us with any questions or comments you may have concerning your order or any of our products or services. We're here to ensure that your shopping experience is enjoyable, start to finish.

For Shopping Assistance:

Phone Toll Free 7 days a week, 8am - midnight (ET) 1-800-503-6702 1-800-315-0563 1-800-671-1674 1-888-339-1429 1-800-261-5902

To Contact Customer Service (delivery questions/returns):

Phone Toll Free 1-800-832-0594
Monday to Friday 8 a.m. – Midnight Eastern Time
Sat. 8 a.m. – 4 p.m. Eastern Time


For questions regarding a purchase you made at a retail store (such as Kohl’s or Macy’s) or to arrange the return of a Hanes product you purchased at a retail store:

Contact Retail Customer Service 1-800-994-4348
Monday to Friday 9 a.m. – 4:30 p.m. ET


Phone Toll Free 1-888-246-5534
Monday to Friday 8 a.m. – 5 p.m. Eastern Time