Contact Us By Phone
We're happy to help! Live customer support is based here in the U.S.A. Please feel free to contact us with any questions or comments you may have concerning your order or any of our products or services. We're here to ensure that your shopping experience is enjoyable, start to finish.
For Shopping Assistance for International orders please click here.
For Shopping Assistance for the below sites (U.S. orders):
Phone Toll Free - 8am - 10 p.m. (ET) Monday – Saturday
10am – 6pm (ET) Sunday
FOR RETAIL PURCHASES:
For questions regarding a purchase you made at a retail store (such as Kohl’s or Macy’s) or to arrange the return of a Hanes product you purchased at a retail store:
Contact Retail Customer Service 1-800-994-4348
Monday to Friday 9 a.m. – 4:30 p.m. ET
FOR RETAILERS INTERESTED IN SELLING HANESBRANDS PRODUCTS
Phone Toll Free 1-888-246-5534
Monday to Friday 8 a.m. – 5 p.m. Eastern Time